Valet Parking
Valet Parking allows a caller to be placed in park by the system assigned parking lot number. That parking lot number can be used later to retrieve the call.
Parking a Caller (Valet)
- When in an active call, press transfer and dial *4
- Wait for the system to identify what parking spot the call is parked in and then complete the transfer.
Retrieving a Parked call
- Dial *5 and then the parking spot number (if the parking lot number was 101 you would dial *5101
- Wait for your call to be connected.
You can also have a personal spot configured, where only one code is used for parking and retrieving.
Personal parking can be configured which allows each user to create their own parking lot. Reception can also park calls into the personal parking lot for the user. It allows users to see when a call has come in for them, by displaying on their phone. The call can be answered by the intended user or can be picked back up by reception.
Parking Personal Park Calls
- When you are in an active call, press the transfer button.
- Dial the personal parking code (by default this is *3)
- Dial the parking lot number and wait for system to confirm which parking spot the call is parked in. After confirmation you can hang up.
Answering Personal Parked Calls
- Dial the personal parking code (by default this is *3)
- Dial the parking spot number
- Wait for your call to connect
Personal Park Ringback
- When a call is parked in a personal park and not answered for within a few minutes, it will ring the phone that parked it. If this is not answered, it will be placed back into the original parking spot.